Mac app store not displaying correctly




2. Apps Incorrectly Show Up as Installed

My preferences regarding what and where I allow apps to come from should NOT affect the function of the App Store app. I spoke too soon. Although the app became responsive after those changes, it still won't "do" anything. I can't install updates, switch tabs, install new software, etc. Jan 5, 7: I have a solution for my case which might apply to you also. Firewall was enabled, but the App Store was not listed in the firewall exceptions list.

To allow App Store to function I had to add it to the list.

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macos - How to fix / Reset App Store app on Mac OSX - El Capitan - Ask Different

This is how: Restart the app store application. Maybe this will help you; please us know. Jan 17, 7: Jan 19, Sorry for the delay in reporting this, but all I did to resolve the problem with App Store not opening after the OSX Mavericks install was to reboot the Mac. After the reboot the App Store worked fine for me. App Store not working on my mac More Less. Communities Contact Support. Sign in. Browse Search. Ask a question. User profile for user: More Less. Helpful answers Drop Down menu. Browsing through this forum didn't help at all, but I finally found this post by Joseph Scott: Shut down your Mac.

Locate the following keys on the keyboard: You will need to hold these keys down simultaneously in step 4. Turn on the computer.

Helpful answers

Press and hold the Command-Option-P-R keys before the gray screen appears. Hold the keys down until the computer restarts and you hear the startup sound for the second time. Release the keys. View answer in context. Open up Terminal and type: After that I did a restart, and the AppStore is working again. Loading page content.


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Carolyn Samit Carolyn Samit. Apple Music Speciality level out of ten: About Gatekeeper. I have no anti-virus software installed 2. The Firewall is turned off 3. Reply Helpful Thread reply - more options Link to this Post. Any ideas? DamsC DamsC.

Same problem here for me, since I updated to Mavericks But you can still view these hidden apps with a bit of digging. Sign in to view your account information. Just note that if the app is not available, then clicking on that app will not do anything. We answer the common questions on how to reset your Apple ID password, removing your credit card, and more. Read More. You might also see the misleading message You have updates available for other accounts, even if you use one Apple ID.

This type of error can happen for various reasons.

Get help with the App Store on your Mac

Here are several places to find and clear temporary files to regain storage space on macOS. Read More to fix the issue. We'll show you how to set up Time Machine, make backups, and more. Open Terminal and type the following command:. Press Enter and the com. Delete the contents of this folder.

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Relaunch the Mac App Store. Note that this is a system cache and temporary folder. Do not delete any files or folders here other than this directory. This type of problem occurs when you install a beta version of macOS on another partition or external drive. Apps you install on it get indexed by Spotlight. The index that the system creates will make the App Store think that a duplicate copy of the app exists on another drive.


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  • If you can't find the App Store.

Fixing this issue is simple; you must delete the duplicate copy of the app and rebuild the Spotlight index. Open the Apple Menu and select System Preferences. Choose the Spotlight entry and switch to the Privacy tab. Click the Plus tab at the bottom of the list. A new Finder window will pop open. The indexing will stop for this drive. Close the System Preferences window. The system will begin to reindex everything on the disk drive, which will take some time.

Can users read and edit each other's files? What happens when you delete a user account?

MAC OS X - App Store not loading - App store blank - Fix

Read More , then you might face a similar problem. Apps you install on other accounts should not pose a problem. But if you delete the user account, the App Store will not know that you have done so and will encounter similar issues. The App Store provides regular updates to both system and third-party apps. You might see a familiar Waiting or Installing—Calculating message just beneath the download progress bar.

When the download begins, the App Store creates many temporary files in the cache folder. In the first step, you must clear the App Store cache folder as mentioned above. Quit the Mac App Store, then open a Terminal window and type the following command:. Delete everything inside. Next, you must delete the user com.

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